Relocation of Jetstar
Jetstar will operate from Terminal 4 from 22 March. Please check here or iChangi app for the latest flight information.
Getting to the Corporate Reception
The Changi Airport Corporate Reception is located at Changi Airport Terminal 2, Level 4.
Office hours are as follows:
Monday to Thursday: 8.30am to 1.00pm; 2.00pm to 6.00pm
Friday: 8.30am to 1.00pm; 2.00pm to 5.30pm
To reach our Corporate Reception, please take lift number 8 or 9 located in the CAG Corporate Entrance at Terminal 2, Departure Check-in Hall South, Level 2 (near Check-in Row 12).
To find out how you can get in touch with our Customer Contact Center, please click here.
For media-related enquiries:
Changi Airport Group, duty media relations team
Tel: +65 8608 3522
Email: cmc@changiairport.com
This number is only for calls from journalists/ reporters. We regret that we will not be able to help with enquiries from members of the public. For the customer hotline of Changi Airport and Jewel, click here.
Spokesperson for CAG
Spokesperson for Changi Airport and Changi Airport Group
Ivan Tan
Group Senior Vice President, Corporate & Marketing Communications
Email: ivan.tan@changiairport.com
Careers in Changi Airport Group
For career opportunities, you may view them here.
Careers in the Changi Airport Community
From providing best-in-class passenger or baggage services, to ensuring the safety and security of the airport, you’ll never be bored being part of the community in Changi. Find out more about working with our trusted partners.
Certis
At Changi, the Certis Group provides security solutions, such as access control, anti-touting and screening of passengers and baggage—delivering results without compromising passenger satisfaction.
dnata
WIth more than 30 years of experience in Singapore, dnata provides ground-handling services, including passenger and ramp handling, flight catering, as well as cargo handling and security.
ICA
As part of the Ministry of Home Affairs, the Immigration and Checkpoints Authority (ICA) secures Singapore's borders against the entry of undesirable persons and cargo through land, air and sea checkpoints.
SATS
Serving 43 airports and 11 countries, SATS offers gateway services, such as airfreight handling, passenger services, baggage handling, aviation security services, and airline catering.
Advertising in Changi Airport
For brands which are interested in advertising displays in Changi Airport, please contact:
Advertising General Enquiry, JCDecaux
Email: sales@jcdecaux.com.sg
Advertising proposals
For all advertising proposals for Changi Airport Group, please contact:
Havas Media
Email: cagmedia.sg@havasmedia.com
ON FRAUD AND MISCONDUCT
At Changi Airport Group (CAG), integrity is at the heart of everything we do.
We are committed to conducting business with integrity, consistent with high ethical standards, and complying with all relevant accounting, financial reporting, internal controls, corporate governance and legal requirements wherever we operate. We expect every employee of the Group, as well as other persons acting on behalf of the Group, to maintain these standards. We are committed to promoting a culture of openness and transparency, where our employees, vendors, partners and other stakeholders have a trusted avenue to express concerns on any wrongdoing or behavior that is incompatible with Group policy or the values we espouse.
If you have reason to believe that a CAG employee, or anyone acting on behalf of CAG has engaged in illegal or otherwise improper conduct, you should promptly report the matter to CAG via the following Fraud and Ethics hotline:
Phone: +65 6603 4949
Post: Changi Airport Group (S) Pte Ltd
PO Box 168 Singapore Changi Airport Singapore 918146
Attn: SVP, Internal Audit**
Online submission: Click here to submit
** If you feel any of the foregoing reporting channels are not appropriate, then by post, "Attn: Chairman of Audit Committee".
All reports made will be treated with confidence. CAG will not tolerate any kind of retaliation against anyone who, in good faith, reports any concern, irregularity or suspected violations.
# For customer enquiries/feedback not relating to fraud, please use the following channels: enquiry@changiairport.com or call +65 6595 6868 (24 hours daily) to speak with our Customer Service Representatives.