Assigning planes to parking stands , chasing birds away from runways, and ensuring that movement areas are safe for operations – these are all in a day’s work for Airside Duty Officers at Changi Airport.
How CAG’s scholars embrace challenging rotations to transform travel
As CAG adapts to a changing aviation landscape, it also recognises the importance of building a future-ready workforce. Every year, CAG recruits scholars to build a bench strength of talent within the company.
CAG introduced the ONEChangi CARE Ambassador Training in partnership with Rainbow Centre, imparting skillsets to enable frontliners to better engage visitors and passengers, for a more inclusive Changi Experience.
Changi Journeys spoke with two of our frontline colleagues who are required to go through rostered routine testing, and have completed their vaccination regimen, to understand how different things are for them now.
Meet the guardians at Changi Airport who are always ready
Despite the low number of flights at Changi, the Airport Emergency Service remains vigilant to ensure that every flight lands or takes-off safely. Find out how they handle this critical mission and what keeps them motivated.
Heroines behind the ‘Voices of Changi’ – life under a new normal
With fewer flights, Changi’s team of public broadcast announcers, affectionately known as ‘The Voices of Changi”, continues to contribute in new areas of airport operations. We check in to see how their work has transformed.
The Covid-19 pandemic may have put a temporary halt to business travel but that has not stopped Changi Airports International (CAI) from continuing to provide its consultancy services to other airports through innovative methods.
The 'new normal' life of Changi's Trolley Service Officers
With most of the world still unable to travel internationally due to Covid-19, fewer passengers at Changi also means that some of our services, like trolleys, are needed less frequently. Learn what is life like these days for the trolley service officers at Changi.
Adapting to the new normal: Changi’s Duty Terminal Managers
Like many staff at Changi Airport, Duty Terminal Managers have seen their roles evolve in the past few months to cater to the changing needs of passengers. Find out how their roles have taken an unusual turn.
Even as global air traffic has reduced significantly, flights continue to operate at Changi Airport. A core group of airport staff continues to ensure that every passenger and aircraft is well taken care of at Changi, no matter the time of the day.
Since the start of 2020, a team within the Airport Management Division has been tasked with putting in place protective measures , to minimise the chances of virus transmission, ensuring staff and passenger safety as the airport continues to function.
As Changi Airport receives overseas residents returning home, the team at SATS Passenger Services continues serving on the frontlines to facilitate passenger touchpoints at Changi. Read more about how the team at SATS contribute in their own ways.
Changi Airport Group (CAG) recently organised its annual Changi Airline Awards to recognise the continuous efforts of its partnering airlines. Read on to learn about the carrier that was awarded Partner of the Year.
Changi Airport's Emergency Service (AES) has made significant advancements throughout the past few decades. Find out more about Cletus Majella John Packiam (AES' longest-serving leader) and his role in ensuring the safety of air travel over the years.
Recognising WTS' efforts in transforming Changi's ground transport
Woodlands Transport Service was named CAG's ‘Service Partner of the Year’ during the recent Annual Airport Celebrations. Read on to learn about the company's initiatives in boosting service efficiency.
Empowering Changi's staff to find their true calling
Changi Airport offers a dynamic working environment, enabling staff to plan their desired career paths. Learn more as we speak to two CAG employees who have had their share of diverse experiences within the company.